Privacy Policy

Secure Payment:

Rest assured that data protection is what we promise you. Checkouts and payments that are made online where credit card numbers are entered, are secured via our secure system.

Information We Collect from You Automatically:

We might use third-party analytics tools or directly collect analytics data to measure traffic and monitor trends on the Vellie website.

These tools could be sent by your browser, mobile device, or the pages you visit. Don’t worry, we collect and use this analytics information in an aggregate form so that it cannot be manipulated to identify any particular individual user.

Cookies Information:

When you visit Vellie, we may send one or more cookies to your computer. A cookie might convey information to us about how/when you check the website and allow us or our business partners to track your usage over time.

Damage Reporting Policy

If you receive a damaged or defective product, please adhere to the following:

The issue must be reported within 48 hours of the time of delivery.

Clear photos must be provided of:

The outer box.

The damaged product.

Photos along with the order number must be sent through our official customer service channels (Instagram or Facebook).